For additional assistance with logging in to Okta, please contact:
IT Department
(229) 293-6240
ithelpdesk@wiregrass.edu
Blackboard Support
If you need technical assistance with Blackboard, please contact:
Distance Education Office
(229) 245-6554 Valdosta
(229) 468-2022 Douglas/Fitzgerald
online@wiregrass.edu
Respondous Lockdown is compatible with the following Operating Systems:
Windows: 11 and 10*
Includes x86 32 and 64bit processors and ARM 64bit processors using x86 emulation.
* Lockdown is not compatible with Windows 10/11 "S mode or Windows 10/11 "SE" *
Mac: macOS 10.13 to 13.0+.
ChromeOS: LockDown Browser for Chromebook minimally requires the version of ChromeOS that Google makes available via their Long Term Support (LTS) channel. Respondus recommends keeping your Chromebook updated to the most recent version that is available
Memory
Windows: 2 GB RAM (A minimum 4gb when using a webcam.)
Mac: 2 GB RAM (A minimum 4gb when using a webcam.)
Hard Disk Space
Windows: 200 MB of free hard disk space
Mac: 200 MB of free hard disk space
Windows or Mac
Respondus LockDown Browser can be downloaded by faculty or students from the following link (note: the link below is unique for Wiregrass Georgia Technical College):
Official WGTC Download Link for Respondus LockDown Browser
The installation is fast and easy, and only needs to be done once (per device).
Once you click on the link you will arrive at the following page:
A link for Windows or Mac computers are available for download. Look for the following: Do you need the Mac version? or Do you need the Windows version?
Click on the button labeled install now to begin the download. In the download queue on your computer, click on the downloaded app to continue the process of adding the application to your computer.
Once installed, a LockDown Browser icon will appear on your desktop or start menu. (Mac users can find it in their Applications folder)
Once Respondus LockDown Browser is downloaded and installed on your computer, you will start the program in order to log-in to Blackboard and take your exams. Make sure that no other programs are running on your computer when you start the browser.
If it is your first time using Respondus LockDown Browser or if you have not done so already, it is important that you update the browser and run a system check.
The link can also be found in blackboard by clicking on the link in the upper right hand corner labeled online resources. It will take you to the following page: Wiregrass Respondus LockDown Browser. (Under computer needs click on the link to the Wiregrass Respondous Lockdown Browser).
On the next page click on the link labeled Official WGTC Download Link for Respondus LockDown Browser.
Continue the download instructions process mentioned above
Respondus LockDown Browser and Monitor for Chromebooks